Vice Versa France Travel website - Luxury incoming travel agency in France
These General Terms of Use (hereinafter referred to as “CGU”) govern the use of the website www.viceversatravel.com (hereinafter referred to as the “Site”), published by the company Vice Versa Travel Group, a simplified joint stock company with a capital of 7,500 euros, registered with the Paris Trade and Companies Register under number 935 138 073, whose head office is located at 58 rue de Monceau, 75008 Paris, France (hereinafter referred to as the “Agency”).
The Agency holds a travel agent license No. IM075250007 issued by Atout France and benefits from a financial guarantee taken out by Accelerant Insurance Europe SA represented by Arcus Solutions as well as professional liability insurance from Marsh.
By accessing and using the Site, you acknowledge having read these Terms and Conditions and you undertake to respect them unreservedly.
The Agency strives to allow access to the Site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the control of the Agency, and subject to maintenance periods and possible breakdowns.
The User must ensure that he has the technical skills and appropriate hardware resources to access and use the Site, in particular appropriate computer equipment and navigation software.
Some services offered on the Site require the prior creation of a personal account. When creating this account, the User undertakes to provide accurate, complete and up-to-date information. The User is solely responsible for maintaining the confidentiality of his username and password, as well as for all actions performed from his account.
The Agency reserves the right to delete any account whose information is inaccurate, incomplete, obsolete or fraudulent.
The Services offered on the Site are described and presented as accurately as possible. However, the Agency cannot be held responsible for the non-performance of the contract in the event of force majeure, due to third parties or due to the Customer.
The prices displayed on the Site are indicated in euros, all taxes included. The Agency reserves the right to change its rates at any time, provided that the applicable price will be that in force at the time of reservation by the Customer.
Customized luxury services will be the subject of a personalized quote sent to the Customer for prior acceptance.
The reservation of the Services offered on the Site is subject to compliance with the procedure set up by the Agency and to prior acceptance of the General Conditions of Sale.
For tailor-made services, after submitting a request for a quote, the Customer will receive a personalized proposal. No reservation will be final before payment of the required deposit and written confirmation from the Agency.
For security and verification reasons, the Agency reserves the right to request proof of identity for any payment.
All Content on the Site, including without limitation texts, graphics, logos, images, photographs, videos, constitutes the exclusive property of the Agency or its partners and is protected by French and international laws relating to intellectual property.
Any reproduction, representation, modification, publication, publication, adaptation or exploitation of all or part of the Content, on any medium whatsoever and by any process whatsoever, is strictly prohibited without the prior written authorization of the Agency.
The Agency is committed to respecting the confidentiality of personal data communicated by Users of the Site and to treating them in compliance with the General Data Protection Regulation (RGPD) and the Data Protection Act (GDPR) and the Data Protection Act.
For more information on data processing operated by the Agency, Users are invited to consult the Privacy Policy available on the Site.
Users have the right to access, rectify, delete, delete, limit, portability and oppose their personal data. These rights can be exercised by contacting the Data Protection Officer at [email@nomagence.fr].
The Site uses cookies to improve the experience of Users. Users are informed of the existence of these cookies during their first visit to the Site and may refuse or delete them at any time in accordance with the methods described in the Cookies Policy available on the Site.
The Agency cannot be held responsible for direct or indirect damages resulting from the use of the Site, in particular in the event of unavailability of the Site, technical failures, typographical errors or inaccuracies in the information provided.
The Agency declines all responsibility for the content of third party sites to which links may refer from its Site.
The Agency reserves the right to modify the T&Cs at any time. Users will be informed of any substantial modification by a notification on the Site. Continued use of the Site after notification will constitute acceptance of the new T&Cs.
These CGU are subject to French law. In the event of a dispute relating to the interpretation or execution of these T&Cs, the parties will endeavour to find an amicable solution.
In the absence of an amicable agreement, any dispute will be submitted to the competent courts of Paris, unless otherwise required by law.
For any question relating to these Terms of Use, Users may contact the Agency at the following address: contact@viceversatravel.com or by post at 58 rue de Monceau, 75008, Paris, France.
Last updated: 24/03/2025
